Booking and Cancellation Policy

Thank you for choosing SKINCASA for your skincare needs. To provide the best service to all our clients, we have established the following booking and cancellation policy:

Appointment Deposit:

All appointments require a non-refundable deposit of $100 to secure your booking. This deposit will be applied to your treatment cost.

Consultation Fee:

A $100 consultation fee is applicable for all appointments. This fee will be used towards your scheduled treatment.

Cancellation Notice:

We understand that circumstances may change, and you may need to reschedule or cancel your appointment. We kindly request a minimum of 48 hours’ notice for any appointment changes or cancellations.

Late Cancellation or No Show:

If you cancel your appointment with less than 48 hours’ notice or fail to show up for your scheduled appointment, you will be charged a $100 fee, which will not be credited towards future treatments.

Rescheduling:

We are happy to accommodate appointment rescheduling when possible, provided we receive at least 48 hours’ notice. Please contact us as soon as possible if you need to make changes to your appointment.

Appointment Punctuality:

We recommend arriving on time for your appointment to ensure you receive the full duration of your treatment. Late arrivals may result in a shortened treatment time to avoid inconveniencing other clients. Deposits and Payments:

All deposits and fees are non-refundable. They will be applied to your scheduled treatment cost.