Booking and Cancellation Policy

Thank you for choosing SKINCASA for your skincare needs. To provide the best service to all our clients, we have established the following booking and cancellation policy:

Appointment Deposit:

All appointments require a non-refundable deposit of $100 to secure your booking. This deposit will be applied to your treatment cost.

Consultation Fee:

A $100 consultation fee is applicable for all appointments. This fee will be used towards your scheduled treatment.

Cancellation Notice:

We understand that circumstances may change, and you may need to reschedule or cancel your appointment. We kindly request a minimum of 48 hours’ notice for any appointment changes or cancellations.

Late Cancellation or No Show:

If you cancel your appointment with less than 48 hours’ notice or fail to show up for your scheduled appointment, you will be charged a $100 fee, which will not be credited towards future treatments.

Rescheduling:

We are happy to accommodate appointment rescheduling when possible, provided we receive at least 48 hours’ notice. Please contact us as soon as possible if you need to make changes to your appointment.

Appointment Punctuality:

We recommend arriving on time for your appointment to ensure you receive the full duration of your treatment. Late arrivals may result in a shortened treatment time to avoid inconveniencing other clients. Deposits and Payments:

All deposits and fees are non-refundable. They will be applied to your scheduled treatment cost.

Consultation

Aesthetic counselling is a service that helps clients navigate their personal beauty journey with the support of a trained aesthetician. This process includes discussions around skincare goals, concerns and preferences, and the development of personalized treatment plans to achieve desired outcomes. This service is charged as it involves the expertise and time of a trained professional to provi... Read More

Aesthetic counselling is a service that helps clients navigate their personal beauty journey with the support of a trained aesthetician. This process includes discussions around skincare goals, concerns and preferences, and the development of personalized treatment plans to achieve desired outcomes. This service is charged as it involves the expertise and time of a trained professional to provide tailored advice and guidance to clients seeking to improve their aesthetic appearance.
Your consultation fee will be applied towards your treatment fee as a credit.


Weight Management Consultations


Luxury Facial

Our medical-grade luxury facial is a luxurious and effective treatment that utilizes advanced skincare technology and medical-grade products to nourish, rejuvenate, and transform your skin. Our highly skilled and experienced aestheticians customize each treatment to address your unique skin concerns, providing deep cleansing, exfoliation, hydration, and nourishment to help you achieve a healthy... Read More

Our medical-grade luxury facial is a luxurious and effective treatment that utilizes advanced skincare technology and medical-grade products to nourish, rejuvenate, and transform your skin. Our highly skilled and experienced aestheticians customize each treatment to address your unique skin concerns, providing deep cleansing, exfoliation, hydration, and nourishment to help you achieve a healthy, radiant, and youthful complexion. With regular treatments, you can enjoy lasting benefits, including improved skin texture and tone, reduced signs of aging, and a brighter, more even complexion.


PicoWay Laser

Picoway is a cutting-edge laser technology designed to effectively treat a range of skin concerns, including hyperpigmentation, acne scars, and wrinkles. With its unique picosecond pulse duration, Picoway delivers precise energy to target the problem areas without damaging the surrounding tissue. The treatment is fast, safe, and virtually painless, with minimal downtime, making it an ideal choi... Read More

Picoway is a cutting-edge laser technology designed to effectively treat a range of skin concerns, including hyperpigmentation, acne scars, and wrinkles. With its unique picosecond pulse duration, Picoway delivers precise energy to target the problem areas without damaging the surrounding tissue. The treatment is fast, safe, and virtually painless, with minimal downtime, making it an ideal choice for those looking to achieve a smoother, more youthful-looking complexion.


Cosmelan® Peel

Cosmelan® is the leading worldwide depigmentation method to treat spots with maximum efficacy and safety. We tell you why Cosmelan® is much more than a chemical peel.


Ultherapy: Non-Invasive Skin Tightening & Lifting Treatment

Ultherapy is a non-invasive ultrasound treatment that lifts and tightens the skin on the face, neck, and chest. It uses ultrasound technology to stimulate collagen production deep within the skin, resulting in a firmer, more lifted appearance. The benefits of Ultherapy include reduced fine lines and wrinkles, improved skin texture, and a more youthful overall appearance without the need for sur... Read More

Ultherapy is a non-invasive ultrasound treatment that lifts and tightens the skin on the face, neck, and chest. It uses ultrasound technology to stimulate collagen production deep within the skin, resulting in a firmer, more lifted appearance. The benefits of Ultherapy include reduced fine lines and wrinkles, improved skin texture, and a more youthful overall appearance without the need for surgery or downtime.


Hydrafacial

Hydrafacial is a multi-step treatment that combines deep cleansing, exfoliation, extraction, hydration and antioxidant protection. This non-invasive and painless procedure helps to improve skin texture, reduce the appearance of fine lines and wrinkles, and enhance skin hydration and firmness. With no downtime required, Hydrafacial is a quick and effective way to achieve a clearer, smoother and ... Read More

Hydrafacial is a multi-step treatment that combines deep cleansing, exfoliation, extraction, hydration and antioxidant protection. This non-invasive and painless procedure helps to improve skin texture, reduce the appearance of fine lines and wrinkles, and enhance skin hydration and firmness. With no downtime required, Hydrafacial is a quick and effective way to achieve a clearer, smoother and more radiant complexion.


Thermage | Skin Tightening Treatment

Thermage is a non-invasive skin tightening treatment that uses radiofrequency energy to stimulate collagen production and improve skin texture and tone. It is an effective solution for reducing the signs of aging, such as wrinkles, fine lines, and sagging skin. Our Thermage service provides a painless and safe way to tighten and rejuvenate your skin, giving you a more youthful and radiant appea... Read More

Thermage is a non-invasive skin tightening treatment that uses radiofrequency energy to stimulate collagen production and improve skin texture and tone. It is an effective solution for reducing the signs of aging, such as wrinkles, fine lines, and sagging skin. Our Thermage service provides a painless and safe way to tighten and rejuvenate your skin, giving you a more youthful and radiant appearance without any downtime.


Gentle Max Pro 5G Laser

GentleMax Pro 5G is a state-of-the-art laser technology that provides a safe, effective, and efficient way to address a variety of skin concerns, including hair removal, skin rejuvenation, and pigmentation. This advanced laser technology is equipped with two different wavelengths that can be customized to each individual's specific skin type and concern. The GentleMax Pro 5G delivers precise, t... Read More

GentleMax Pro 5G is a state-of-the-art laser technology that provides a safe, effective, and efficient way to address a variety of skin concerns, including hair removal, skin rejuvenation, and pigmentation. This advanced laser technology is equipped with two different wavelengths that can be customized to each individual's specific skin type and concern. The GentleMax Pro 5G delivers precise, targeted energy to the skin, providing effective results with minimal discomfort and downtime.


Microneedling

Microneedling is a non-invasive skin rejuvenation treatment that uses tiny needles to create controlled micro-injuries to the skin, stimulating the body's natural healing response and promoting collagen and elastin production. This results in improved skin texture, reduced fine lines and wrinkles, and a more even skin tone. Microneedling also enhances the absorption and effectiveness of skincar... Read More

Microneedling is a non-invasive skin rejuvenation treatment that uses tiny needles to create controlled micro-injuries to the skin, stimulating the body's natural healing response and promoting collagen and elastin production. This results in improved skin texture, reduced fine lines and wrinkles, and a more even skin tone. Microneedling also enhances the absorption and effectiveness of skincare products. It is an effective treatment for a variety of skin concerns, including acne scars, sun damage, and hyperpigmentation.


PRP Micro Needling

PRP (platelet-rich plasma) microneedling is a minimally invasive treatment that utilizes the body's own natural healing processes to stimulate collagen production and rejuvenate the skin. During the treatment, a small amount of the patient's blood is drawn and processed to extract platelet-rich plasma, which is then applied topically to the skin while microneedling is performed to enhance absor... Read More

PRP (platelet-rich plasma) microneedling is a minimally invasive treatment that utilizes the body's own natural healing processes to stimulate collagen production and rejuvenate the skin. During the treatment, a small amount of the patient's blood is drawn and processed to extract platelet-rich plasma, which is then applied topically to the skin while microneedling is performed to enhance absorption. The benefits of PRP microneedling include improved skin texture and tone, reduced fine lines and wrinkles, and increased overall skin rejuvenation.


RF Microneedling

A cutting-edge, radiofrequency microneedling that delivers controlled energy deep into the skin to promote collagen and elastin production. This non-invasive treatment can improve the appearance of fine lines, wrinkles, acne scars, and uneven skin tone and texture. With its adjustable depth and energy settings, it can be customized to address a wide range of skin concerns, making it a versatil... Read More

A cutting-edge, radiofrequency microneedling that delivers controlled energy deep into the skin to promote collagen and elastin production. This non-invasive treatment can improve the appearance of fine lines, wrinkles, acne scars, and uneven skin tone and texture. With its adjustable depth and energy settings, it can be customized to address a wide range of skin concerns, making it a versatile and effective option for those looking to enhance their skin's overall health and appearance.

Sarah Bu is the principal owner of Skincasa and a local Vancouver entrepreneur. She created Skincasa with a simple vision — skincare and treatments should be done simple and should be done right. Her vision for Skincasa is an aesthetics clinic that focuses on a highly customized, one-on-one patient experience, with real results, and proper aftercare instead of a drive-through approach to aesthetics.

“The patient experience should be walking into this small space and finally finding THE clinic that they have dreamed of.”

Sarah Bu is the principal owner of Skincasa and a local Vancouver entrepreneur. She created Skinc... Read More

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Located at: 1286 Pacific Blvd, Vancouver
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